Disruption of Canada Post services
- Friday, November 15, 2024
The Canadian Union of Postal Workers (CUPW) has announced a national strike starting Friday, November 15 at 12:01 a.m. ET., which will cause service delays for the Royal Canadian Mounted Police: "Due to labour disruptions at Canada Post, mail sent to and from the RCMP's Canadian Criminal Real Time Identification Services will experience delivery interruptions until further notice."
Changes to authentication services in Canada
- Tuesday, January 9, 2024
The Apostille Convention comes into effect in Canada on January 11, 2024 From this date, we will offer the Apostille service for Royal Canadian Mounted Police (RCMP) certificates. However, we will NO LONGER offer the authentication & legalization service for countries where the Apostille Convention is not in effect.
Telephone platform - General outage
- Thursday, May 25, 2023
General outage - Our telephone platform is currently down. The provider works to restore the service.
Merry Christmas and Happy New Year !
- Sunday, December 11, 2022
Merry Christmas and Happy New Year ! Video here: https://youtu.be/KArbAHN-NLs
Vulnerability in Apache Log4j
- Monday, December 13, 2021
Please note that our systems are NOT affected by the vulnerability in Apache Log4j.
RCMP Service delays
- Wednesday, December 1, 2021
Please be advised that the RCMP is currently experiencing service delays due to a significant volume increase of Landed Immigrant Status applications (aka Permanent Resident).
Happy New Year 2021
- Thursday, December 24, 2020
Happy New Year 2021 ! https://youtu.be/v-oSGGM0WXI
COVID-19 - Update #2
- Wednesday, March 25, 2020
We are open for fingerprint checks by mail. We are also open on certain days for electronic fingerprinting (livescan) at our offices. Check our appointment site for available days and times: https://xl-id.com/en/fingerprinting/appointment/ Everything is disinfected between each appointment.
COVID-19 - Update #1
- Tuesday, March 24, 2020
Due to Quebec regulations on COVID-19, our livescan operations (live fingerprinting in person at our office) are suspended until April 13, 2020.
[COVID-19] • Important information
- Tuesday, March 17, 2020
At XL-ID Solutions, we closely monitor the evolution of the impact of COVID-19 worldwide. We follow the recommendations and advice of health organizations, local governments and the World Health Organization. The situation is changing rapidly and we are adjusting our precautionary measures daily. We have introduced rigorous cleaning measures and equipped team members with additional hygiene measures, sanitization and safety products to ensure that we can operate in a safe and responsible manner, both for our customers and for our employees. Based on current guidelines and company practices, we remain open. However, the RCMP is currently experiencing service delays: http://www.rcmp-grc.gc.ca/en/criminal-records
