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Postal operations to resume on Tuesday, December 17

  • Tuesday, December 17, 2024

Postal operations to resume on Tuesday, December 17 following CIRB ruling The CIRB has ordered employees to return to work and postal operations to resume at 8 am local time on Tuesday, December 17, 2024. Given the timing and duration of the strike, when Canada Post operations resume, Canada Post will need to begin processing the mail and parcels trapped in our network. It will take time to clear their network, so customers should expect delays in processing and delivery.

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Disruption of Canada Post services

  • Friday, November 15, 2024

The Canadian Union of Postal Workers (CUPW) has announced a national strike starting Friday, November 15 at 12:01 a.m. ET., which will cause service delays for the Royal Canadian Mounted Police: "Due to labour disruptions at Canada Post, mail sent to and from the RCMP's Canadian Criminal Real Time Identification Services will experience delivery interruptions until further notice."

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Changes to authentication services in Canada

  • Tuesday, January 9, 2024

The Apostille Convention comes into effect in Canada on January 11, 2024 From this date, we will offer the Apostille service for Royal Canadian Mounted Police (RCMP) certificates. However, we will NO LONGER offer the authentication & legalization service for countries where the Apostille Convention is not in effect.

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Telephone platform - General outage

  • Thursday, May 25, 2023

General outage - Our telephone platform is currently down. The provider works to restore the service.

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Merry Christmas and Happy New Year !

  • Sunday, December 11, 2022

Merry Christmas and Happy New Year ! Video here: https://youtu.be/KArbAHN-NLs

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Vulnerability in Apache Log4j

  • Monday, December 13, 2021

Please note that our systems are NOT affected by the vulnerability in Apache Log4j.

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RCMP Service delays

  • Wednesday, December 1, 2021

Please be advised that the RCMP is currently experiencing service delays due to a significant volume increase of Landed Immigrant Status applications (aka Permanent Resident).

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Happy New Year 2021

  • Thursday, December 24, 2020

Happy New Year 2021 ! https://youtu.be/v-oSGGM0WXI

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COVID-19 - Update #2

  • Wednesday, March 25, 2020

We are open for fingerprint checks by mail. We are also open on certain days for electronic fingerprinting (livescan) at our offices. Check our appointment site for available days and times: https://xl-id.com/en/fingerprinting/appointment/ Everything is disinfected between each appointment.

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COVID-19 - Update #1

  • Tuesday, March 24, 2020

Due to Quebec regulations on COVID-19, our livescan operations (live fingerprinting in person at our office) are suspended until April 13, 2020.

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