Potential labour disruption at Canada Post
- Wednesday, May 7, 2025
A potential labour disruption at Canada Post (CPC) may begin as early as May 22, 2025, which could significantly impact ground and air shipments of the Royal Canadian Mounted Police (RCMP) certificates and Privacy Act reports. Please use alternative carriers like UPS, FedEx, DHL, etc. to deliver your documents to our office.
Postal operations to resume on Tuesday, December 17
- Tuesday, December 17, 2024
Postal operations to resume on Tuesday, December 17 following CIRB ruling The CIRB has ordered employees to return to work and postal operations to resume at 8 am local time on Tuesday, December 17, 2024. Given the timing and duration of the strike, when Canada Post operations resume, Canada Post will need to begin processing the mail and parcels trapped in our network. It will take time to clear their network, so customers should expect delays in processing and delivery.
Disruption of Canada Post services
- Friday, November 15, 2024
The Canadian Union of Postal Workers (CUPW) has announced a national strike starting Friday, November 15 at 12:01 a.m. ET., which will cause service delays for the Royal Canadian Mounted Police: "Due to labour disruptions at Canada Post, mail sent to and from the RCMP's Canadian Criminal Real Time Identification Services will experience delivery interruptions until further notice."
Changes to authentication services in Canada
- Tuesday, January 9, 2024
The Apostille Convention comes into effect in Canada on January 11, 2024 From this date, we will offer the Apostille service for Royal Canadian Mounted Police (RCMP) certificates. However, we will NO LONGER offer the authentication & legalization service for countries where the Apostille Convention is not in effect.
Telephone platform - General outage
- Thursday, May 25, 2023
General outage - Our telephone platform is currently down. The provider works to restore the service.
Merry Christmas and Happy New Year !
- Sunday, December 11, 2022
Merry Christmas and Happy New Year ! Video here: https://youtu.be/KArbAHN-NLs
Vulnerability in Apache Log4j
- Monday, December 13, 2021
Please note that our systems are NOT affected by the vulnerability in Apache Log4j.
RCMP Service delays
- Wednesday, December 1, 2021
Please be advised that the RCMP is currently experiencing service delays due to a significant volume increase of Landed Immigrant Status applications (aka Permanent Resident).
Happy New Year 2021
- Thursday, December 24, 2020
Happy New Year 2021 ! https://youtu.be/v-oSGGM0WXI
COVID-19 - Update #2
- Wednesday, March 25, 2020
We are open for fingerprint checks by mail. We are also open on certain days for electronic fingerprinting (livescan) at our offices. Check our appointment site for available days and times: https://xl-id.com/en/fingerprinting/appointment/ Everything is disinfected between each appointment.
